New platforms cut admin pain, boost transparency, and sharpen member outcomes for Canadian plans
BPM 5-Star Technology 2025 shines a light on the technology providers that actually help Canada’s benefits and pension plans modernise – not just talk about it.
Today’s sponsors must update legacy systems, keep members informed, and meet tougher governance standards, all without adding more strain to already lean in‑house teams.
This year’s 5‑Star Technology winners in the benefits, pensions, and institutional investment space earned their spots by showing they can solve real administration problems, improve member experience, and support responsible use of data and analytics.
They stood out for how they implement their systems, how they differ from competitors, and how they deliver measurable results for Canadian plans.
Oliver Insurance Software, a 2025 BPM 5-Star Technology Award honouree, helps sponsors bring order to complex benefits administration - by working as a true partner, not just a vendor.
Its platform reduces manual work, keeps data consistent across plans, payroll, and providers, and simplifies day-to-day processing for HR and benefits teams. That technology is backed by deep expertise in both benefits administration and modern system design.
For Canadian employers without large IT departments, Oliver’s partnership-first approach delivers reliability, long-term trust, and the confidence to focus less on chasing errors and more on improving plan design and member outcomes.
Another winner, Penad Pension Services Limited illustrates what that looks like in practice.
Its PX3000 v12 platform brings pension and benefits administration into one connected system, supporting defined benefit and defined contribution plans, group life and health programs, civil service pensions, pensioner payroll, and disability management.
It handles multi‑jurisdictional, multi‑currency needs and reflects the compliance expectations many Canadian plans now face.
CEO Michael (Matthew) Price grounds Penad’s approach in long‑term relationships with sponsors, describing the firm’s culture as one where implementations are genuinely treated as mission‑critical and where clients see the company as a partner rather than just a vendor.
The Benefits Trust as a provider that uses technology to support tailored plan designs while maintaining administrative discipline. Its approach helps employers align benefits with their workforce, understand where their benefits dollars go, and communicate clearly with members.
By pairing flexible design with consistent, auditable processes, it gives sponsors better visibility into eligibility, utilisation, and cost – key concerns for any plan fiduciary.
Penad Pension Services Limited, Oliver Insurance Software, and The Benefits Trust are only three of the firms recognised in BPM 5‑Star Technology 2025, but together they show how Canadian sponsors can move beyond patchwork systems and towards integrated, transparent, and sustainable administration.
See the full list of BPM 5‑Star Technology 2025 winners here.
